Troubleshooting Steps for Connection Drops
We have seen interference cause problems, so here are some good guidelines to follow for mitigating that:
1. Use the shortest USB cable you can for connecting the tablet and the printer.
2. USB cables with ferrite loops on the ends help reduce electromagnetic interference.
3. Use a surge protector for the power connections to your printer and tablet.
4. Keep power cables away from USB cables as much as possible.